Designing inclusive community resources.
MY ROLE
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Design research
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Content design
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Interaction design
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UI design
OUTLINE
A client asked us to design a set of inclusive resources with the aim of strengthening the Community Design capability of local organisations and staff. We rapidly prototyped a curriculum and comprehensive set of resources, resulting in an initial business model and website.
Studio / Craig Walker
PROBLEM
Grassroots organisations often have tight budgets and limited resources. Not only this, they work with people who have diverse issues and diverse backgrounds. How could we share the Community Design process in a set of inclusive resources that strengthen communities?
GATHERING AND REFLECTION
We spent time gathering and reflecting on a previous project to map knowledge included in the resources. Design methods were coded into themes and three phases to the Community Design process identified.
CURRICULUM DESIGN
A curriculum was designed and tested it with grassroots organisations and the client's staff. We found that people were more conducive to learning whilst in a real-world class, benefitting from human connection with the facilitator and also building connections amongst one another.
WORKBOOKS
A set of comprehensive workbooks covered the topics of Immersion, Co-design and Prototyping. These could be utilised during classes or as a self-guided resource available for download on the website.
WEBSITE DESIGN
The website held the resources, informed the public of upcoming classes and shared information about how the project came to be. A user journey was developed to map the website pages needed.
