Rapidly prototyping ideas around the future of artificial intelligence and data privacy with Facebook.

Source: TTC Labs

MY ROLE

⩥

Facilitation

↸

Leading

✐

Ideation

⊠

Prototyping

OUTLINE

TTC Labs brings together policymakers, lawyers, communications professionals, privacy experts and product designers to tackle challenging questions about the future of technology.

Co-facilitating two design jams in Singapore with TTC Labs, we worked with startups to design and prototype ideas around the topics of artificial intelligence (AI) and data privacy & consent.

Client / Facebook
Studio / Craig Walker

Source: TTC Labs

AI EXPLAINABILITY

AI is rapidly developing, however there is a lack of trust with this new technology. We asked ourselves how we could develop trust in AI by demystifying how it works and giving users control over how their data is used.

DATA PRIVACY & CONSENT

Data use notices are lengthy and hard to digest, causing users to skip over important content which informs their consent. Redesigning these notices with clear UI, UX and content design can help resolve this.

Source: TTC Labs

FRAMING THE PROBLEM

After listening to subject matter experts, we developed how might we's and a problem statement to frame the challenge of the day.

OUTCOME

Jumper is an AI-driven chatbot that can suggest products based on your previous transaction history.

We created a prototype that explores progressively disclosing information, ultimately giving users clarity over how the AI made its decision and control to change these settings.

Source: TTC Labs

AFTER THE DAY

These designs act as a catalyst to start an industry conversation, with startups developing them further after the day.

Additionally, a report was developed which summarises design jam findings and examples. The report aims to continue the conversation, encouraging disparate groups to work together to comply and develop with rapidly changing laws.

WHAT I LEARNT

Working on this project opened my eyes to the ethical responsibility we have as designers to advocate and design for clear consent.

Not all users have the same capabilities or technological literacy. Designing inclusive experiences calls for explorative and innovative ways to collect consent that challenge the current paradigm.

MY ROLE

⩥

Facilitation

↸

Leading

✐

Ideation

⊠

Prototyping

OUTLINE

TTC Labs brings together policymakers, lawyers, communications professionals, privacy experts and product designers to tackle challenging questions about the future of technology.

Co-facilitating two design jams in Singapore with TTC Labs, we worked with startups to design and prototype ideas around the topics of artificial intelligence (AI) and data privacy & consent.

Client / FacebookStudio / Craig Walker

AI EXPLAINABILITY

AI is rapidly developing, however there is a lack of trust with this new technology. We asked ourselves how we could develop trust in AI by demystifying how it works and giving users control over how their data is used.

DATA PRIVACY & CONSENT

Data use notices are lengthy and hard to digest, causing users to skip over important content which informs their consent. Redesigning these notices with clear UI, UX and content design can help resolve this.

FRAMING THE PROBLEM

After listening to subject matter experts, we developed how might we's and a problem statement to frame the challenge of the day.

OUTCOME

Jumper is an AI-driven chatbot that can suggest products based on your previous transaction history.

We created a prototype that explores progressively disclosing information, ultimately giving users clarity over how the AI made its decision and control to change these settings.

AFTER THE DAY

These designs act as a catalyst to start an industry conversation, with startups developing them further after the day.

Additionally, a report was developed which summarises design jam findings and examples. The report aims to continue the conversation, encouraging disparate groups to work together to comply and develop with rapidly changing laws.

WHAT I LEARNT

Working on this project opened my eyes to the ethical responsibility we have as designers to advocate and design for clear consent.

Not all users have the same capabilities or technological literacy. Designing inclusive experiences calls for explorative and innovative ways to collect consent that challenge the current paradigm.

Bringing lawyers, policy makers and government bodies together alongside designers helped us to rapidly push our thinking.

Client / Facebook
Studio / Craig Walker

Bringing lawyers,
policy makers and government bodies together alongside designers helped us to rapidly push our thinking.